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Insolvency questionnaire template (32 questions)

insolvency questionnaire

At a glance

WHAT this is

A comprehensive intake form that collects personal details, business information, assets, liabilities, creditor details, banking records, and legal history from clients facing potential insolvency.


WHO this is for

Accounting professionals, insolvency practitioners, and financial advisors who assess client financial situations, prepare insolvency filings, and provide debt restructuring advice.


WHEN to use this

At the initial consultation stage when a client seeks insolvency advice, before conducting a formal assessment or filing any legal documents with courts or creditors.


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Chasing down incomplete client information during an insolvency case wastes hours you don't have. Missing creditor details, unclear asset valuations, and scattered bank statements slow your assessment and put timely filings at risk.

An insolvency questionnaire solves this problem. It captures every critical detail upfront - from personal and business information to liabilities, assets, and legal history - so you can assess cases faster and advise clients with confidence. This post covers what to include in your form, how to streamline data collection, and a free template to get you started. Let's dive in.

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Questions to include on your insolvency questionnaire

Personal Information
Use these to verify identity, confirm jurisdiction, and set reliable contact details for notices and KYC.

  • What is your full name?
  • What is your current address?
  • What is your date of birth?
  • What is your social security or tax identification number?
  • What is your email address and phone number?

Business Information (if applicable)
Capture business context to determine exposure, filing track, and asset/debt segregation.

  • What is the name of your business?
  • What is the address of your business?
  • What type of business do you operate (sole proprietorship, partnership, corporation, etc.)?
  • What is your business registration number?

Financial Status
Establish cash flow, burn, and asset base to assess insolvency tests and feasibility of proposals.

  • What is your current employment status?
  • What is your monthly income?
  • Do you receive any additional sources of income?
  • What are your total monthly expenses?
  • Can you provide a list of your major assets and their estimated values?
    Asset detail underpins liquidation analysis, exemptions, and recovery strategy.

Liabilities
Map the liability stack, security interests, and litigation posture to rank claims and plan stakeholder communications.

  • What are your total outstanding debts?
  • Please list the names of your creditors and the amounts owed to each.
  • Are there any secured debts? If so, please specify.
  • Are there any legal actions currently being taken against you by creditors?
    Creditor-by-creditor detail and security status drive priority, avoidance analysis, and negotiation sequencing.

Banking Information
Identify cash hubs and account types for immediate controls, tracing, and account freezes if needed.

  • What is the name of your bank or financial institution?
  • What types of accounts do you hold (checking, savings, etc.)?
  • Can you provide recent bank statements?

Estate and Property
Catalog real property and encumbrances to gauge equity, sale potential, and stay implications.

  • Do you own any real estate properties? If so, please list them.
  • Are there any mortgages or liens on these properties?
    Lien and mortgage data determine recoverable equity and required consents.

Legal Proceedings
Surface prior filings and current actions to anticipate stays, deadlines, and disclosure requirements.

  • Have you filed for bankruptcy before?
  • Are there any pending lawsuits against you?
  • Have you participated in any alternative debt resolution processes?
    History and live matters affect eligibility, automatic stay scope, and plan options.

Insurance and Benefits
Note coverage and benefits that may fund administration, protect assets, or affect exemptions.

  • Do you have any life insurance policies?
  • Are there any other insurance policies or benefits?

Future Considerations
Align post-process objectives and anticipated changes to tailor strategy and affordability metrics.

  • What are your financial goals following the insolvency process?
  • Are you considering any major life changes that could affect your finance (retirement, relocation, etc.)?
    Forward-looking inputs inform plan terms, income projections, and feasibility.

Additional Information
Give space for edge cases or upcoming events that could change the analysis.

  • Do you anticipate any changes to your financial situation in the near future?
  • Is there any other information you believe is relevant to your insolvency situation?

Tips to get the best results

  • Send a preparation checklist first: Before clients even open the insolvency questionnaire, email them a simple list of documents to gather - recent bank statements, mortgage details, creditor contact information, and asset valuations. This reduces back-and-forth and helps them complete the form in one sitting instead of abandoning it halfway through.

  • Break complex sections into digestible parts: The liabilities and assets sections can overwhelm clients quickly. Consider adding brief helper text that explains what counts as a "secured debt" or reminds them to include retirement accounts and vehicles in their asset list. Clear definitions prevent confusion and incomplete answers.

  • Schedule a quick walkthrough call: Offer a 15-minute call to review the form together, especially for clients unfamiliar with insolvency processes. Walk them through trickier questions like "alternative debt resolution processes" or help them estimate monthly expenses accurately. This builds trust and catches potential errors early.

  • Flag priority questions for immediate review: Once submitted, don't wait to review everything at once. Scan the legal proceedings and creditor sections first - pending lawsuits or imminent legal actions require urgent attention and could change your entire approach to the case.

  • Use responses to create a personalized action plan: Turn their answers into a clear next-steps document. If they've listed secured debts on real estate, outline what that means for their options. If they've filed bankruptcy before, explain how timing affects eligibility. Clients appreciate when you translate raw data into guidance they can actually use.

How to use Content Snare for your insolvency questionnaire

Use pages to prevent overwhelm

Insolvency questionnaires cover a lot of ground - personal details, business information, liabilities, assets, and legal history. Presenting 40+ questions on a single scrolling page intimidates clients before they even start.

Break the form into logical pages: one for personal information, another for financial status, a third for liabilities and creditors, and so on. Clients see their progress as they move through each section, which keeps them motivated to finish. They can also save and return to specific pages without losing their place.

Add instructions to reduce errors and clarification calls

Questions about secured debts, asset valuations, and alternative debt resolution processes confuse clients who aren't familiar with insolvency terminology.

Add instruction areas above or within these sections. Explain what counts as a secured debt (car loans, mortgages) versus unsecured debt. Clarify that asset values should reflect current market value, not what they paid originally. Include examples of alternative debt resolution like debt management plans or informal agreements with creditors.

Clear instructions mean fewer incomplete answers and less time spent on follow-up calls asking clients what they actually meant.

Set up automatic reminders for time-sensitive cases

Insolvency situations often have deadlines - creditor actions, court dates, or payment negotiations that can't wait. You need completed questionnaires quickly, but chasing clients feels awkward and eats up your day.

Automatic reminders handle this for you. Content Snare sends gentle nudges to clients who haven't finished their forms, keeping cases moving without you playing the bad guy. You stay focused on analysis and strategy instead of tracking down missing information.

Prefill known information before sending

You already have basic client details - name, address, business name, contact information - in your practice management system or from initial consultations.

Prefill these fields before sending the questionnaire. Clients appreciate not re-entering information you already know, and it reduces the perceived length of the form. Shorter forms get completed faster, and you get the critical financial and liability details you actually need without delay.


Why use Content Snare

Email attachments get lost. Shared documents create version control nightmares. Phone tag wastes hours chasing missing information. Content Snare eliminates these headaches with a purpose-built system for collecting client information - everything lives in one place, clients can't skip required fields, and you see exactly what's complete and what's outstanding at a glance.

Thousands of accounting firms worldwide trust Content Snare to streamline their client onboarding and data collection. The platform is ISO 27001 certified, so you can confidently handle sensitive financial data like tax identification numbers, bank statements, and creditor details. It integrates seamlessly with tools you already use, and clients get a professional branded experience that builds trust from the first interaction.

Insolvency questionnaires are just the beginning. Accounting professionals use Content Snare for:

  • Tax preparation questionnaires to gather income documentation, deductions, and supporting receipts
  • New client onboarding forms to collect business registration details, previous accountant information, and financial goals
  • Year-end financial close checklists to track outstanding invoices, expense reports, and reconciliation items
  • Business valuation data requests for mergers, acquisitions, or succession planning
  • Audit preparation packages to organize supporting documentation and management responses

The platform has earned hundreds of 5-star reviews across G2, Capterra, Trustpilot, and the Xero App Store. Firms appreciate how it transforms chaotic data collection into a smooth, repeatable process that saves time and improves client satisfaction.


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